Shipping

 

Free shipping on all orders!

To offer free shipping, I use registered airmail, which can take a couple of weeks depending on the destination. You can upgrade to expedited shipping at checkout.

For estimated delivery dates, please see the next section.

 

Delivery

Processing time

In general, this is how long it takes to make each type of jewellery:

The processing time varies depending on the number of orders I have at a time, but I will always do my best to surprise you with the earliest possible delivery :)

Orders that contain items with different processing times will ship once all of the items are ready.

 

Estimated delivery date

To estimate your delivery date, add the processing time to the shipping time for your destination:

 

Delivery within Canada

  • Regular shipping: 3-9 days
  • Expedited shipping: 1-2 days

To estimate your delivery date, add the order processing time to the shipping time.

For example, if you purchase a made-to-order gold ring within Canada:

  • Processing time = 4-6 weeks
  • Shipping time = Up to 1 week
  • Estimated delivery = 5 to 7 weeks after your order date.

 

Delivery to the United States

  • Regular shipping: 7-14 days
  • Expedited shipping: 2-3 days

To estimate your delivery date, add the order processing time to the shipping time. 

For example, if you purchase a made-to-order gold ring within the US:

  • Processing time = 4-6 weeks
  • Shipping time = 1-2 weeks for regular mail
  • Estimated delivery = 6 to 8 weeks after your order date.

Shipments to the US may experience customs delays. If you need your order to arrive by a specific date, please see my policy below on Holiday and gift delivery.

Orders over $2500 USD require the purchaser to submit extra forms to the US customs office. If extra customs forms are necessary for your order, I will contact you by email with more information.

 

Delivery to international destinations

  • Regular shipping: 14-28 days
  • Expedited shipping: 4-7 days

To estimate your delivery date, add the order processing time to the shipping time. 

For example, if you purchase a made-to-order gold ring to Hong Kong:

  • Processing time = 4-6 weeks
  • Shipping time = 2-3 weeks for regular mail
  • Estimated delivery = 6 to 9 weeks after your order date.

Shipments to international destinations may experience customs delays. If you need your order to arrive by a specific date, please see my policy below on Holiday and Gift Delivery.

 

Holiday and gift delivery 🎁

If you need your order to arrive by a specific date, please add a note at checkout. I'll contact you by email to confirm whether the delivery date is possible. 

 

Customs, duties, and import taxes

For international orders (outside of Canada), you will likely have to pay additional fees to receive your package. Please note these fees are not paid to me, but to the institutions that process your package.

Here's how the fees work:

  • Duties and import taxes are paid to your government. The amount is decided by the customs office of your country at the time that the package crosses the border.
  • Customs clearance fees are paid to the shipping company. I use companies such as FedEx or DHL to carry orders over $1000 CAD. The fees are used to help your parcel go through customs as smoothly as possible.