FAQ

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Ring sizing

To find your ring size, you can:

Ring sizing is a lot like shoe sizing — the most comfortable size will depend on style, material, and season. Remember that fingers can swell up in warm weather or after eating salty food! So it is normal for rings to feel slightly tighter or looser from one day to the next.

I like to buy the ring size that matches the middle finger of my non-dominant hand. It's the most versatile size for me — even if my ring size changes from day to day, I can still switch the ring to a different finger.

I am happy to include a ring sizer for free with any order. If you would like one, just let me know in the order notes.

 

How durable are dainty rings?

All rings are made from solid precious metals, alloyed specifically for use in daily wear :) This means that even the daintiest details are relatively quite strong, and should never break!

However, due to their size, these fine details do sometimes get caught on things, which can cause snags in sweaters or other knit fabrics. I recommend extra care during sweater season, especially with the Peony Ring and Songbird Ring.

There is also a small risk of the littlest details becoming bent if your ring has a bad run-in with something equally solid. This kind of thing usually only happens by accident, and not through daily activity. If you have any rings with a prong setting, those teeny prongs carry a similar risk of bending - this is a normal (and low) risk in fine jewellery! If any misfortune does happen, you can easily have the ring restored by myself or a local jeweller :)

As an example, I typically wear my rings while out for errands, cooking, or washing up. For safety - more for my hands than the rings themselves - I take my rings off when I'm working with tools, playing sports, or doing outdoor activities. I also take my rings off when I sleep to avoid scratching anyone!

If you have any other questions, feel free to ask away :)

 

Jewellery care

Please be gentle with your jewellery. The care guidelines here are extra-cautious: designed to help keep your jewellery in the best possible shape with minimal need for repairs or other maintenance.

Realistically, you can expect most jewellery to experience some amount of wear and tear over time. The good news is that precious metals are wonderfully resilient and take easily to polishing or other repairs.

Cleaning

You can clean your jewellery with a soft brush (like a makeup brush) and a bit of dish soap dissolved in water. Rinse thoroughly, then pat dry with a soft cloth. For buffing away surface scratches and restoring a super shiny finish, I recommend adding a jeweller's Lustre Cloth to your order.

Things to avoid

Avoid wearing jewellery at the swimming pool or while using cleaning chemicals. Chlorine and bleach are damaging to precious metals over time.

Avoid wearing rings while playing sports or doing physical work. This will keep your fingers safe and prevent the ring from being bent.

Avoid wearing beaded jewellery (Tiny Flowers) around water.

Pearls and opals

Pearls and opals are especially delicate because they are not actually stones (opals have a similar composition to glass). Put them on after perfumes, lotions, and other jewellery, to protect from discolouration and scratches.

 

Etsy

My work can also be found under NatalieHoJewellery on Etsy.

The main differences between ordering here vs. Etsy:

  • Pricing: Etsy prices are higher to account for their respective transaction fees.
  • Sales tax: I am not required to collect sales tax through my website (based on Canadian small business regulations). Etsy collects sales tax on behalf of all sellers and remits these taxes to your local government. Note that sales tax is different from import tax.
  • Reviews: You can read public reviews by verified customers on my Etsy shop. I don't currently maintain a review system on this website, but you can always write to me with feedback!